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Open position at Powder River Transportation Coach USA Billings Office. If interested in this position please go to company web site: jobs.coachusa.com


 Job Title:            Dispatcher   Full Time position           

Department:      Operations                       

Shift:                     Rotating shifts                      

Reports To:         Montana Operations Manager          

Salary Level:      Non-Exempt (starts at $14.00   or higher based on experience)          


ESSENTIAL DUTIES AND RESPONSIBILITIES to include but not limited to:

·         Act as primary Liaison between Operators, Maintenance and Operations

·         Scheduling Operators and Coaches according to bid runs, open runs and Charters

o   Maintain schedule for all runs with operators; verify all runs are covered including Red Lodge, Big Timber,

o   Assisting Wyoming locations as needed.

o   Verify coach status with Maintenance, update board for Coach availability and status

·         Verify Hours of Service availability and Fit for Duty requirements

o    Visual inspection of license, medical card and log book.

·         Charters

o   Verify operator  availability for charter, cover mine runs as required

o   Arrange per diem, hotel accommodations; assist with complications while on the road.

·         Check in Operators for all locations

o   Document on time, tardiness, Call offs , and Operator issues

o   After run or charter secure buildings.

o   Distribute work tickets pre-run and enter data into system post run

·         Data entry, filing and switch board requirements

o   HOS, fuel, passenger count, mileage and mileage report

o   Monitor phone calls; communicate with manager on-call any issues

o   Charter paperwork and work tickets, logs in alphabetical order per date

·         Performs other duties as assigned.



Knowledge of Microsoft office suit.
Excellent people skills and communicative skills.
Knowledge of Safety rules and Federal & State Regulations for facilities and operators.
Prefer Commercial Driver’s License – CDL “B” with a “P” & Air Brake endorsement plus any other endorsement needed to accomplish training of operators or must qualify for the above certification within 6 months.


Prefer 1 year of experience dispatching in the transportation industry or an equivalent combination of education and experience in the transportation industry.

In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex, (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Coach USA-Elko, Inc. is looking for Dispatchers to join our family in Elko, NV.  Under the supervision of the Director of Operation and Dispatch Supervisor, a Dispatcher assigns drivers, issues assignments and dispatches vehicles in accordance with pre-published schedules/charters and on-demand requests from customers.

Paid Time Off
Health, Dental and Vision plans
A 401(k) plan after 120 days
A fully paid life insurance policy, with additional buy up possible

We ask:
Must be 18 years old or older

Successfully complete a pre-employment drug test and criminal background check

Willing to work varied schedules including weekends and holidays

Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ration, and percent and to draw and interpret bar graphs.  (Logs)

Reasoning Ability:  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Other Skills and Abilities:  Ability to maintain employee morale and loyalty with diverse workforce.  Must be customer service oriented with the ability to deal with various personalities within and out of the organization.  PC literate with current computer system experience.  Phone skills including proper etiquette is desired.  Customer Service orientation with the ability to deal with customers and various personalities over the phone is also desired.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successful perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The specific vision abilities required by this job include close vision and the ability to adjust focus.
While performing the duties of this job, the employee is regularly required to sit.  The employee must frequently lift or move up to 10 pounds.

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate. Apply Now